Helping you with...
Expert support and custom development for your wordpress membership or online course website
We specialise in giving you freedom from your membership website so you can do what you do best and focus on producing content and growing your online business
Does any of this sound familiar to you?
As a business owner you shouldn't be wasting your time messing with your website. Free up your time and let us handle the tech behind your businesse's essential marketing and growth tool.
Our WordPress exp… (who are we kidding) GEEKS know how frustrating WordPress membership websites can be to manage and keep updated, especially when something goes wrong and you have no idea whats going on, it all becomes an overwhelming technical mumbo jumbo.
We’ll always ensure your website is cared for to the highest standard and any issues will be resolved as quickly as possible.
With a dedicated team of WordPress developers with advanced knowledge and experience with membership websites, you can get your site sorted and then use the free time to focus on growing your business.
Here’s a selection of the kind of
things we can help you with:
Speed up and optimise your site
Lock out the hackers, and protect your data
Uploading and managing your content
Connect up your marketing tools for you.
Improve the look, feel and user experience
Add new features to power up your site
You probably get the gist – at MemberLab we can help you with every single element of your WordPress membership website to improve it, and give you the freedom to focus on marketing and sales.
EXPERTS WITH THE FOLLOWING
If your membership is built with any of the following tools we can help
Here’s our support works:
Once you’ve purchased some support time, using the service is as easy as pie:
SEND IN YOUR JOB
via email or our ticketing system
WE'LL GET TO WORK
we'll send you an email once it’s done
and that’s that!
No hassle, no faff, no time on hold wanting to tear your eyes out.
Just straightforward WordPress experts working on the things that’ll help improve your membership website and move your business forward.
100+ business owners trust us to give them the
freedom they need from their website...
"If you're serious about growing the brand of you then you should not be messing around with your website"
If you're serious about growing the brand of you then you should not be messing around with your website. I'm too busy building my businesses, which is why I have FreedomWP taking care of my website business! Month in, month out, they over delver. I'd be lost without them!
"I now have peace of mind and security that my website is in safe hands and my billing has gone through the roof!"
I used to stay awake at night worrying about my websites, I knew they didn't represent my brand properly. I now have peace of mind and security that my website is in safe hands and my monthly billing has gone through the roof!
PAY AS YOU GOPerfect for membership site owners that need a quick fix or want to fine tune things
$85 Per Hour
For any of your
membership website needs
MONTHLY PLANPerfect for membership site owners who want regular ongoing supportwith their site
$175 Per Month
3 Hour a month for any of your
membership website needs
Hassle-free 30 day money back guarantee
30 DAY FREE TRIAL
Who Is MemberLab support for?
MemberLab support is NOT for everyone, and we’d prefer to help you figure out if it’s not right for you BEFORE you join rather than waste your time...
Who MemberLab Support is for
Who MemberLab Support is NOT for
FREQUENTLY ASKED QUESTIONS
Really easily actually. Email us or put a ticket in through your dashboard. Just ping across what you need changing, and we’ll get to work on it. We’ll let you know once we’re done as well, which is usually by the next business day.
By the way, content changes could be anything from text to images that we expect will take around 15-30 minutes to complete for you. Adding new events, testimonials, that sort of thing could take a little longer.
(Just so you know, tasks such as creating an online shop, or membership areas take a lot longer and aren’t included the Protect or Improve plans)
We’ll need an admin level login (yours) or you can create us one.
Access to the site files through FTP and we may need access to your hosting account.
Well, firstly, we ask you to remain seated and keep calm. In all seriousness though, it’s not something you need to worry about. We’re about ensuring these things DON’T happen, however, yes, occasionally the odd gremlin sneaks through, but we’ll know about it right away and sort it out for you. After all, it’s why we’re here.
Working with us has, shall we say, its ‘privileges’ and those privileges are in the form of us working hard to maintain web-based-supplier relationships that we can then pass directly on to you.
We have developer licenses for many plugins, most of the ones you’ll need.
There might be the odd occasion where you require a paid-for plugin, which, we’re sure you’ll understand is at your own cost, and we will need you to supply both the files and license for us to crack on.
Why, of course, you can (silly billy). We do prefer to use our own servers. However, we’re happy to communicate with your hosting company to ensure it fits your needs.
Oh, and if you’d like to move your website to our web hosting, we’re happy to offer this service for a small monthly fee; it won’t affect anything on your site, it just means we can help you even more by keeping you extra safe.
Without a care in the world. To make it easy for you, your Credit Card will be charged without you lifting a finger each month on the same date you signed up.
Yeah if you feel you need more time or youre not using the time on one of the higher plans just let us know and we can upgrade or downgrade your account for you at any time.
Absolutely. You’re free as a bird our friend.
We are all about building a valuable relationship with you and your website, so we would hate to see you go but we know financial needs weigh on many decisions and don’t want to lock anyone in.
Your plan will end on your next billing date so for example if you cancel your plan on the 1st and your next payment is due on the 15th your plan will end on the 15th
Sure if you have any work you need doing that we can’t do inside the support plan your on you can by extra hours at a rate of £59 an hour